Introduction
On September 20, 2005 I purchased a ViewSonic N3250w Wide-Screen LCD TV from Gateway.com. This was listed, and purchased as, a monitor for a job I was putting in.
What began as a simple return of a defective item, turned into a three month-long consumer nightmare that has cost my small, personal business thousands of dollars in lost revenue.
I have posted everything here just as it happened, under the original dates that everything took place.
It is my hope that ViewSonic will take a good look at their customer service department, and changes will be made so that no one has to go through anything like this ever again.
What began as a simple return of a defective item, turned into a three month-long consumer nightmare that has cost my small, personal business thousands of dollars in lost revenue.
I have posted everything here just as it happened, under the original dates that everything took place.
It is my hope that ViewSonic will take a good look at their customer service department, and changes will be made so that no one has to go through anything like this ever again.
This problem is currently on-going; please check back for updates.
Thank you for your time.
Thank you for your time.
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posted by J.B. at 10:19 AM
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